Returns & Refunds
If something is not right
We handle returns fairly and in line with applicable consumer law in your market.
Eligible
What we accept
- Products damaged in transit.
- Incorrect items received.
- Products with a manufacturing or packaging defect.
- Reports made within the return window shown at checkout.
Not Eligible
What we cannot accept
- Opened or partially used food products, for hygiene and safety reasons.
- Products stored outside the conditions printed on the pack.
- Returns requested after the stated return window.
- Requests based on expected personal results rather than product condition.
How To
Reporting an issue
- Email info@amuslimcoffee.com within the return window.
- Include your order number and a clear photo of the item and outer packaging.
- Keep the product and packaging until your case is resolved.
- Approved refunds are issued to the original payment method.
Refund processing times depend on your bank or payment provider. This policy does not affect your statutory consumer rights.